These Website Terms of Use ("Terms") apply to your use of the Calm Sanctuary website at www.calmsanctuary.com.au("Website").

This Website is operated by Bethany Alice Phelan trading as Calm Sanctuary (ABN 59 133 824 693) ("Calm Sanctuary", "we", "us" or "our").

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue using the Website.

We may update these Terms from time to time. Any changes will take effect once they are published on this Website. Your continued use of the Website constitutes your acceptance of the updated Terms.

Using Our Website

You agree to use this Website lawfully and responsibly.

When using our Website, you must not:

• use the Website for any unlawful or fraudulent purpose;

• interfere with or disrupt the operation or security of the Website;

• attempt to gain unauthorised access to any part of the Website or its systems;

• upload or transmit viruses, malicious software or harmful code;

• copy, reproduce, modify or distribute Website content without our prior written permission, except where permitted by law; or

• use automated software, bots or scripts to access or collect information from the Website without our consent.

Website Content

The information provided on this Website is intended for general educational and informational purposes only.

While we make reasonable efforts to ensure the information is accurate and current, we do not guarantee that all content is complete, accurate or up to date.

Information on this Website is not intended to replace professional psychological, medical or other healthcare advice, diagnosis or treatment.

If you are concerned about your mental health or wellbeing, we encourage you to seek appropriate professional support.

If you or someone else is in immediate danger or requires urgent assistance, please call 000 or attend your nearest emergency department.

Appointments and Services

Information about our psychology services, fees, bulk billing and appointments is provided for general information only.

The use of this Website does not establish a psychologist–client relationship.

Appointments and the provision of psychological services remain subject to our Service Terms and Conditions, Booking & Cancellation Policy, and any additional information provided to you during the booking process.

Intellectual Property

Unless otherwise stated, the content available on this Website, including text, graphics, logos, branding, downloadable resources and other materials, is either owned by Calm Sanctuary or used with permission from the relevant owner. The content is protected by Australian copyright and intellectual property laws.

You may access, download or print content from this Website for your personal, non-commercial use only. You must not reproduce, modify, distribute, publish or otherwise use any Website content without our prior written permission, except where permitted by law.

This includes any downloadable workbooks, guides, PDFs and other educational resources available through this Website. These materials are provided for personal use only and must not be copied, redistributed, sold or used for commercial purposes without our prior written permission.

Website Availability

We aim to keep our Website available and functioning effectively.

However, we cannot guarantee uninterrupted access and may suspend, update or modify the Website at any time without notice.

We are not responsible for any loss arising from temporary interruptions or unavailability of the Website.

Security

While we take reasonable steps to maintain the security of our Website, no website or internet transmission can be guaranteed to be completely secure.

You are responsible for ensuring your own devices are protected against viruses, malware and other online threats.

Privacy

Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information.

Limitation of Liability

To the maximum extent permitted by law, Calm Sanctuary is not liable for any loss or damage arising from your use of, or inability to use, this Website or your reliance on information published on this Website.

Nothing in these Terms excludes any rights that cannot be excluded under Australian Consumer Law or any other applicable legislation.

Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Victoria.