Making Psychological Support More Accessible
We understand that the cost of therapy can sometimes be a barrier to accessing support.
At Calm Sanctuary, we offer bulk-billed appointments for eligible clients to help make psychological care more accessible. If you're unsure whether you may be eligible, we're happy to discuss your circumstances with you.
Who May Be Eligible?
You may be eligible for bulk billing if you:
Hold a valid Medicare card
Have a Mental Health Care Plan (MHCP) from your GP
Meet specific financial or personal circumstances (e.g. student, pensioner, low-income earner, or concession card holder)
Have GP referral
If you're unsure whether you may be eligible, we encourage you to get in touch. Our team will be happy to discuss your circumstances and the options available.
How To Book?
1. Speak with Your GP
Book an appointment with your GP to discuss your mental health concerns. If appropriate, your GP can prepare a Mental Health Treatment Plan (MHTP) and referral.
2. Send Your Referral
Your GP can email or fax your referral directly to our team, or you can send us a copy yourself.
3. Book Your Appointment
Once we've received your referral, you can book your appointment through our secure online client portal or contact our team for assistance.
4. Start Your Therapy
Meet with your psychologist through a secure online video appointment from the comfort and privacy of your own space.
You deserve support that fits your life and your budget.
Check your eligibility or…
Important Information
Please keep the following in mind:
Bulk-billed appointments are available for eligible clients. Eligibility will be assessed before an appointment is confirmed.
If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Late cancellations or missed appointments may incur a cancellation fee, as these costs are not covered by Medicare.
Medicare rebates are subject to current Medicare arrangements. A Mental Health Care Plan generally provides access to an initial course of sessions, with additional sessions requiring a GP review where applicable. Please speak with your GP or visit the Services Australia website for the most up-to-date information.
Please ensure you attend your appointment using the secure telehealth link provided. If you experience any technical difficulties, contact our team as soon as possible so we can assist you.
Frequently Asked Questions
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Bulk billing means there are no out-of-pocket costs for eligible psychology appointments, as the session fee is billed directly to Medicare.
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Yes. To be considered for a bulk-billed appointment, you'll need a valid Mental Health Care Plan (MHCP) and referral from your GP.
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If you're unsure whether you may be eligible, please contact our team. We'll be happy to discuss your circumstances and the options available.
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ou may be asked to provide:
A current Mental Health Care Plan (MHCP)
A GP referral
A current Pensioner Concession Card, Health Care Card, Student Concession Card, or other supporting documentation where applicable
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To continue accessing Medicare-funded psychology services, you'll need to speak with your GP about obtaining an updated referral or review, where applicable.
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Yes. If you have remaining Medicare-rebated sessions available, you may be able to transfer your referral to Calm Sanctuary. Please contact our team before booking so we can guide you through the process.
Areas We Support
Trauma & Healing
When difficult experiences continue to impact your relationships, confidence, sense of safety or wellbeing.
Childhood experiences
Complex trauma
Relationship trauma
EMDR
Nervous system regulation
Relationship & Boundaries
For adults wanting healthier relationships with partners, family, friends and themselves.
Communication
Conflict
People-pleasing
Attachment
Boundary setting
Anxiety, Burnout & Overwhelm
When life feels heavy and you're struggling to keep up with the demands around you.
Chronic stress
Perfectionism
Overthinking
Workplace challenges
Burnout
Life Transitions & Personal Growth
Supporting periods of change, uncertainty and self-discovery.
Career changes
Parenthood
Separation
Grief
Identity shifts
Personal growth