No. You can book an appointment directly without a referral.

If you would like to access Medicare rebates, you may require a Mental Health Treatment Plan and referral from your GP. Please speak with your GP to determine your eligibility.

Yes. Calm Sanctuary offers bulk-billed psychology sessions for eligible clients to help make mental health support more accessible.

Eligibility depends on your individual circumstances and available funding, and places are limited. If you're unsure whether you qualify, we encourage you to get in touch. We'll be happy to discuss your options and answer any questions you may have.

→ View our Bulk Billing information

Sessions are usually priced as:

$195 for a 60 minute session (50 min active therapy and 10 min note taking/administration). Potential to be eligible for a Medicare Rebate.

For EMDR session prices please email us.

We accept NDIS, DVA and VOCAT please refer to our services for pricing.

You may also be eligible to claim part of the session from your private health insurance. Please discuss with your private health insurance provider prior to session.

A mental health care plan is a collaborative document developed between you and your general practitioner (GP) or psychiatrist to outline goals and strategies for managing mental health concerns. It includes referrals to mental health professionals, such as psychologists, for therapy.

Under the Better Access to Mental Health Care initiative, individuals with a mental health care plan can access Medicare rebates for psychology services. These rebates provide financial support for up to 10 individual or 10 group therapy sessions per calendar year.

To access Medicare rebates for psychology services, follow these steps:

Consult with your GP or psychiatrist to discuss your mental health needs and develop a mental health care plan.

Obtain a referral to a registered psychologist for therapy sessions based on your care plan.

After attending your therapy session, we can submit a medicare claim on your behalf. You will need to provide your bank details to Medicare and sign up to Medicare online services. You will also be required to provide us your medicare number. If you would like to submit your claim yourself you will need to use the appropriate documentation provided by your psychologist. Both your online Medicare account services and Medicare number will be needed for this process.

It's important to note that while Medicare rebates reduce the cost of psychology sessions, there may still be out-of-pocket expenses depending on the psychologist's fees.

Yes, your privacy and confidentiality are our top priorities. All information shared during therapy sessions is strictly confidential and adheres to professional ethical standards. Exceptions to confidentiality are rare and will be explained to you by your therapist.

We understand first essions may be daunting. During your first session, your therapist will conduct an initial assessment to understand your concerns, goals, and background. It is more of a get to know you session. This session is also an opportunity for you to ask questions, discuss treatment options, and establish a therapeutic relationship.

All appointments are delivered via secure telehealth video consultation.

Once your appointment is booked, you will receive a secure link with instructions on how to join your session. You can attend from any private location with a reliable internet connection and a device with a camera and microphone.

Research suggests that telehealth can be an effective way for many people to access psychological support. Some individuals also appreciate the flexibility, comfort, and convenience of attending appointments from their own environment.