Refer to Calm Sanctuary
Calm Sanctuary provides telehealth psychology services for individuals aged 18 years and above across Australia.
We welcome referrals from healthcare professionals for individuals experiencing a range of mental health concerns and life challenges.
Referrals are accepted through Mental Health Treatment Plans, NDIS, Victims of Crime, WorkCover, private referrals, and eligible bulk-billed appointments.
Complete the referral form and we'll be in touch if any further information is required.
Why Refer to Calm Sanctuary?
✔ Australia-wide telehealth appointments
✔ Warm, person-centred approach
✔ EMDR-trained psychologist
✔ Support for individuals aged 15 years and above
✔ Flexible appointment options
✔ Collaborative communication with referrers, where appropriate and with client consent
Areas We Support
Work or study
concerns
Trauma
Interpersonal and relationship challenges
General wellbeing
and self-exploration
Anxiety
Self-worth and
self-image concerns
Stress and feeling overwhelmed
Depression
Life transitions
Our Therapeutic Approach
Cognitive Behavioural Therapy (CBT)
Acceptance and Commitment Therapy (ACT)
EMDR
Schema-informed approaches
Parts Work
Mindfulness
Grounding techniques
We believe that financial circumstances shouldn't prevent people from accessing psychological support.
Bulk-billed appointments are available for eligible clients. If you believe your patient may benefit from a bulk-billed appointment, please indicate this on the referral form or contact our team to discuss their circumstances.
Referral Pathways
Choose the referral pathway that works best for your practice. We accept referrals through several secure channels, and all information is handled with care, privacy, and confidentiality.
Send via Email
Email your client's referral letter, Mental Health Treatment Plan (if applicable), and any relevant supporting documentation to our secure practice email.
Send via Fax
Fax your client's referral letter, Mental Health Treatment Plan (if applicable), and any relevant supporting documentation.
Client Uploads The Referral
Your client can submit their own online enquiry and securely upload their referral letter, Mental Health Treatment Plan (if applicable), and supporting documents through our online portal.
Medicare & Referral Options
Mental Health Care Plan (MHCP)
Private Appointments
Self-Managed NDIS
Plan-Managed NDIS
Victims of Crime
Bulk-Billed Appointments (Eligible Clients)
Ready to Refer?
We're here to make the referral process as simple as possible.
Complete the referral form, and our team will review the referral and contact your patient to arrange the next steps.
Frequently Asked Questions
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No. Clients can access psychology services without a Mental Health Care Plan. However, a current GP referral and Mental Health Care Plan are generally required to access Medicare rebates.
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Where possible, please include the patient's contact details, presenting concerns, relevant history, current supports, risk information (if applicable), and any referral documentation, such as a Mental Health Care Plan.
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We aim to review all referrals within one business day. If additional information is required, a member of our team will contact you promptly.
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We strive to offer an initial appointment as soon as possible, depending on clinician availability. We currently have no waitlist for new referrals.
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Yes. With the client’s consent and where clinically appropriate, we provide correspondence to the referring practitioner in accordance with Medicare requirements and professional standards.
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Yes. Patients can choose to change psychologists. If they have remaining Medicare-rebated sessions available, they may be able to continue accessing those sessions with a current referral.