Book an Appointment

Taking the first step can feel unfamiliar, and we're here to make the booking process as simple as possible.

All appointments at Calm Sanctuary are delivered via secure online video consultation, allowing you to access psychological support from wherever you feel most comfortable.

A living room corner with a white sofa draped with beige textured blankets and pillows, a large potted plant, a wooden side table, a green chair, a gray cushioned pet bed, and a textured area rug on a hardwood floor.
New Client
Existing Client

What Happens Next?

Create Your Account

Register through our secure client portal.

Complete Your Forms

Your intake forms will be emailed to you. Please complete these before your appointment so we can better understand your needs and prepare for your first session.

We'll Be
in Touch

Once your forms have been received, a member of our team will contact you to arrange your appointment and answer any questions you may have.

Attend Your Appointment

At your appointment time, simply click the secure telehealth link provided in your confirmation email to meet with your psychologist from the comfort and privacy of your own space.

Looking for
Bulk Billing?

Bulk-billed appointments are available for eligible clients.

If you'd like to discuss your eligibility before booking, please contact our team or visit our Bulk Billing page for more information.

Learn More About Bulk Billing

Important Information

Before booking your appointment, please note the following:

  • A 30% deposit is required to confirm your appointment.

  • Your payment details will be securely stored, and the remaining balance will be charged on the day of your appointment.

  • Please ensure your intake forms are completed before your appointment, as this helps your psychologist prepare for your first session.

  • All appointments are conducted via secure telehealth video consultation. Please ensure you have a stable internet connection, a device with a camera and microphone, and a private space for your session.

  • If you're accessing services through a Mental Health Care Plan, NDIS, Victims of Crime, WorkCover, or bulk billing, please let us know before booking so we can ensure you're booked under the appropriate funding pathway.

  • Please review our Booking & Cancellation Policy and Terms of Service before confirming your appointment.

Areas We Support

Trauma & Healing

When difficult experiences continue to impact your relationships, confidence, sense of safety or wellbeing.

  • Childhood experiences

  • Complex trauma

  • Relationship trauma

  • EMDR

  • Nervous system regulation

Relationship & Boundaries

For adults wanting healthier relationships with partners, family, friends and themselves.

  • Communication

  • Conflict

  • People-pleasing

  • Attachment

  • Boundary setting

Anxiety, Burnout & Overwhelm

When life feels heavy and you're struggling to keep up with the demands around you.

  • Chronic stress

  • Perfectionism

  • Overthinking

  • Workplace challenges

  • Burnout

Life Transitions & Personal Growth

Supporting periods of change, uncertainty and self-discovery.

  • Career changes

  • Parenthood

  • Separation

  • Grief

  • Identity shifts

  • Personal growth

BOOK AN APPOINTMENT

Frequently Asked Questions

Our FAQs may have the answers you're looking for, or you can contact our team directly.

Ready to take the next step? Create your secure client portal account to begin.

Sunlight streaming through window blinds illuminating a windowsill with several potted plants, including a jade plant in a striped pot.

  • No. You can book an appointment without a referral. However, if you'd like to access Medicare rebates, you'll generally need a valid Mental Health Treatment Plan and referral from your GP.

  • All appointments are conducted via secure online video consultation. You'll receive a confirmation email with a link to join your appointment at the scheduled time.

  • Standard psychology appointments are 50 minutes. Shorter appointments may be available on request.

  • Yes. If you need to cancel or reschedule, please provide as much notice as possible. Please refer to our Booking & Cancellation Policy for further information.

  • We're happy to help. If you have any questions before booking, please contact our team and we'll help you find the most suitable option for your circumstances.

  • No. Calm Sanctuary is a telehealth practice, and all appointments are provided via secure online video consultation. This allows us to support clients across Australia from the comfort and privacy of their own space.